Office Supply And Demanding

, , , , | Right | June 9, 2017

(I work as a supervisor in a retail office supply store. In fact, the company name has the word “Office” in it. A woman and her husband enter my store. Unfortunately, the following exchange takes place far too often…)

Me: “Good afternoon! Welcome to [Store]. What can I help you find today?”

Wife: “Oh, I’m just looking for some office supplies.”

(The woman’s husband looks sideways at her.)

Me: “Err… ma’am, we’re an office supply store. Everything in here counts as an office supply. Is there anything in particular you needed?”

Wife: *irritated* “Office supplies!”

Me: “Pens and pencils? Toner? Paper? Desk organizers? Calendars?”

Husband: “Honey, we—”

Wife: “No! God! How hard is it to just direct me to the office supplies!?”

(I spread my arms wide and turn to take in the scope of the entire store, which has many clearly labeled sections such as “Writing”, “Desk Accessories” and “Ink & Toner”, all of which are visible from the entrance.)

Me: “Ma’am, without knowing what specific items you’re looking for, I can’t really direct you anywhere.”

Husband: *before his wife can respond* “We’ll just look around by ourselves, thanks.”

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