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Offensive Enough To Cause Injury

, , , , , , | Right | November 21, 2017

(One of my employees, a high-school-aged girl, is walking home from her shift on Saint Patrick’s day when she is hit by a drunk driver. She returns to work a week later, battered but in good spirits. During her first shift back, I hear yelling coming from the fitting room, and an irate customer comes storming out.)

Customer: “Your corporate’s number, now!”

(As I’m writing down the info, I see my high school employee sobbing and leaving the fitting room.)

Me: “I’m the manager on duty, ma’am; may I ask what the issue is you want to speak to corporate about?”

Customer: “I can’t believe you let punks like that work here! Gobs of black eyeliner! Facial piercings! This used to be a respectable place!”

Me: “Ma’am, my employee was injured. Those are bruises and metal staples put there by the hospital.”

Customer: “Excuses!”

(She snatched the slip out of my hand and stormed out. Corporate handed down a disciplinary write up to my employee for being out of dress code. I’ve been petitioning to have it overturned, but as her appearance offended a customer, it will probably stand and could risk her job.)

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