Off With Their Calling Aheads!

(I am working the drive-thru at a fast food joint that is very, very popular in my town. One night, it is extremely busy, and everyone working is flustered. Just when it seems to be clearing up, the crowd from the football game shows up. Then after the drive-thru is packed, a bus of students shows up. Between the bus, the packed drive-thru, and the ice cream machine breaking (the weather is still warm at this time), my manager is at his wits’ end. The telephone rings.)

Manager: “Let it ring. We’re too busy.”

Me: *lets it ring and tries to thin out the drive-thru*

(Telephone rings again.)

Manager: *picks up the phone* “[Fast Food]. This is [Manager] speaking.”

Caller: “Yeah, hi, I would like to place an advance order. I saw the line and it looked pretty busy.”

Manager: *starting to get irritated* “I’m very sorry, but we have no time to take your order. A bus just came in and we are swamped right now.”

Caller: “That’s why I called! So I could get my food right away!”

Manager: *really pissed off now* “Well, sorry to disappoint, but there are actual paying customers here who are willing to wait for their food rather than being a little b**** and calling to order when you don’t feel like waiting. Come in and wait, if you ever grow a pair.” *slams phone down and starts to work on the machine*

Customer In Store: *to the cashier at the front* “You guys have the best boss ever.”

(We never knew if the customer on the phone ever came in or not. I guess it takes a while to grow a pair.)