Off The Clock, Customer Block, Part 2
Customer: “Are you guys open on Saturday?”
Me: “No, ma’am, I’m sorry. We are open Monday through Friday from nine am to six pm.”
Customer: “Well, could you get someone to come in? I’m in a hurry and this really can’t wait all weekend.”
Me: “So, you want us to come in on our day off so we can work on your order?”
Customer: “Well, when you say it like that, you make me sound like I’m being a jerk.”
Related:
Off The Clock, Customer Block
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
