OCD Is Under-appreciated
Customer: “Your books are out of order.”
Me: “Yeah, sorry about that. Sometimes people take books off the shelf then don’t put them back exactly where they were. Did you need help finding something?”
Customer: “No, the order’s just wrong.”
Me: “Okay, thanks for letting us know.”
Customer: “Would you like me to fix them for you?”
Me: “That’s really not necessary. Thank you, though.”
Customer: *pause* “Can I sort them for you?”
Me: “Um, if you really want to, I suppose.”
(To my surprise, the customer actually sorted everything!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
