Occasionally, Minute Men Do Come In Handy
(Please note that I work in a beautiful four-star hotel.)
Me: “Good afternoon, how may I help you?”
Husband: “We would like to have a room for tonight.”
Me: “Okay, I have a room with a queen-size bed. Is that okay for you?”
Wife: “How much is it?”
Me: “$127.”
Husband: “Well, can you offer me a better price?”
Me: “Unfortunately, I can’t.
Husband: “Okay, that’s fine.”
Me: “Here is your key; your room is on the fifth floor and is a VIP room. Have a nice stay!”
(Twenty-two minutes later…)
Wife: “We would like to have our money back.”
Me: May I ask you why?
Wife: “Uh, we don’t like the decoration.”
Me: “I’m sorry, madam, but I can’t give you your money back… You stayed in the room for twenty-five minutes.”
Wife: “…and?!”
Me: “Why didn’t you come back after five minutes?”
Wife: “…because!”
(We all know what they did for twenty-five minutes!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.