Obviously, She Needs Food For Thought
(A truck flips over down the street and takes out a power line, knocking out the power to our restaurant. We are all getting ready to start cleaning up and calling it an early day until a customer walks in. Note that all the lights are off.)
Customer: “I tried calling to place an order and you guys didn’t answer the phone!”
Me: “I’m sorry, ma’am. Our power is out, so our phones don’t work.”
Customer: “Well, that’s okay. Can I just order a chicken lori dinner?”
Me: “Well, I’m afraid that’s not possible at the moment. We have no electricity in the kitchen and there aren’t any windows back there. Plus, our ovens and grilles have electric starters.”
Customer: “You guys are open though, correct?”
Me: “Only for a little while longer while we clean up.”
Customer: “Well, then, can you at least make me a pizza?”
Me: “I don’t think you really understand. We lost power. We can’t cook anything right now.”
Customer: “Ugh, what kind of pizza place is this? Can I at least have one of the slices on the counter?”
Me: “Sure, we can do that.”
(I pick her slices out and start putting them in a box.)
Customer: “You aren’t even going to heat them up or anything?”
Me: “Ma’am, I honestly don’t know how much clearer I can make this. The power is out. Anything that uses electricity is currently not working. Our stoves cannot be started.”
Customer: “Fine! Forget it. I’m never coming back here again. You people are useless!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
