Obtaining Information Is Not Their Calling

, , , , | Working | August 10, 2017

(I get calls like this on my mobile regularly.)

Caller: “Hi, this is [Caller] with [Some Company]. Can I speak to [My Name]?”

Me: “This is she.”

Caller: “Thank you; could I have you verify your mailing address and birthdate?”

Me: “Nope.”

Caller: “Well, I won’t be able to proceed with the call unless you give it to me.”

Me: “I won’t give that information over the phone to someone who called me.”

Caller: “I already have your information; I just need you to verify it.”

Me: “You can tell me what you have and I’ll verify it, but I won’t give it to you over the phone since you called me.”

Caller: “Well then, I won’t be able to proceed with the call at this time. We’ll call again later.”

Me: “I still won’t give you that information later.”

Caller: “We’ll call later. Bye.”

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