O, Canaduh, Part 7
(I am working as cashier with a very long line of customers, on a busy day in downtown Montreal.)
Customer: ”I’m from the US and I’m buying this for my son. He’ll be so happy! Can you gift wrap it?”
Me: ”Absolutely, ma’am. You can insert your card to pay.”’
Interac Machine: ”Beeeep!”
Me: ”Sorry, ma’am, the transaction was cancelled. Can you please insert your card again?”
Interact Machine: ”Beeep!”
Me: ”Sorry, ma’am, I don’t know what is going on. I’m going to do the transaction on the other machine over there.” *customers in line are getting a little nervous*
Customer: ”Well, I don’t understand. It cancels every time I choose CAN for Canadian dollars ”
Me: ”Ma’am… CAN stands for cancel…”
Customer: ”Oh, that’s why! I never would have guessed!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.