Now With Extra Mahalo
Coffee Shop | Right
| September 29, 2011
(On a sign advertising our new coconut flavored drink, the picture of the cup has “add aloha” in the custom box.)
Me: “Good afternoon, what can I make for you today?”
Customer: “Hi, yeah, um… can I get a mocha…no, wait…caramel frap? And will you add aloha?”
Me: “Okay, so a caramel frappuccino…but what is aloha?”
Customer: “I don’t know. It’s on the sign out here.”
Me: “Oh! Yeah, that’s just advertising for our new coconut flavor. It’s just saying you can add the flavor of the tropics, like Hawaii, you know?”
Customer: “Oh, okay. That’s all then.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
