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Now, Wait Just A New York Minute

| Right | April 9, 2012

(I work in a call center taking customer care calls for cell phones.)

Me: “Welcome to [store]. How can I help you?”

Customer: “Yes, I am going to Ireland and I want to know the per-minute rate.”

Me: “Yes, that’s no problem. The per-minute rate to Ireland is $0.99 per minute.”

Customer: “Is that an Irish minute or an American minute?”

Me: *confused* “Miss, a minute is a minute no matter where you are.”

Customer: “No, it’s not! You’re just trying to get my bill higher than it should be! I will report you to the BBB!”

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