Now, Wait Just A New York Minute
Call Center | Right
| April 9, 2012
(I work in a call center taking customer care calls for cell phones.)
Me: “Welcome to [store]. How can I help you?”
Customer: “Yes, I am going to Ireland and I want to know the per minute rate.”
Me: “Yes, thats no problem. The per minute rate to Ireland is $0.99 per minute.”
Customer: “Is that an Irish minute or an American minute?”
Me: *confused* “Miss, a minute is a minute no matter where you are.”
Customer: “No, it’s not! You’re just trying to get my bill higher than it should be! I will report you to the BBB!”
