Now That Is What I Call Up-Selling
(Our store matches print ads for other stores in the area.)
Customer: “These are on sale for $4.50 at [other store].”
Me: “Ours are $3.89 for that.”
Customer: “I insist that you ad match this for me.”
Me: “Okay…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
