Now Hold Up A Minute
Me: “Hi, Mike speaking.”
Caller: “Hellooo?!”
Me: “Hi, Mike speaking.”
Caller: “Oh, thank goodness. Please tell your other associate he was incredibly rude and he needs better listening skills.”
Me: “I’m sorry, but who were you speaking with?”
Caller: “I’m not even sure. I was talking with some lady and she put me on hold. Then next thing I know, some guy picked up and wouldn’t stop talking about the mayor.”
Me: “…The mayor?”
Caller: “Yes. I kept telling him that I wasn’t interested and yet he kept talking about the bloody mayor. Then after that he just kept telling about the weather. He was very frustrating.”
Me: “Ma’am, that was our hold music. You were just listening to the news on the radio station that we use.”
Caller: *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
