Nothing Says It’s The Holidays Like A Length Of Plywood
It is 1991. I am working on Christmas Eve. There are eight of us, including the owners, and we are closing at 5:00 pm to have a little celebration.
At 4:55 pm, this lady comes through the door, upset and in disarray. Keep in mind, this being Christmas Eve, the counters are fairly bare, and this is a hardware store, after all.
Customer: “I need you to stay open late so that I can get Christmas presents for my kids!”
She looks around for ten minutes and has an absolute fit about us not having any child-friendly toys. Then, she exclaims:
Customer: “You’ve ruined it for me! I’ll have to go to a gas station!”
Owner: “Lady, did you not know that Christmas has been coming for the last year?”
She went red and slunk out of the store. I love the owner; he doesn’t put up with bulls***.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
