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Nothing Comic About This

, , , , | Legal | July 6, 2021

We order a weekly comic book from a publisher. The publishing house is very big, partly owned by the government, and publishes most Finnish magazines, comic books, and few newspapers, one of them the biggest newspaper in Finland.

My husband answers a call from a telemarketer. The telemarketer is from that publisher and he is trying to convince my husband that our subscription will be cancelled.

Telemarketer: “Starting next month, you will not receive any more comic books if you don’t order [Comic Book] Extra, an additional weekly comic book.”

My husband and I would never order anything over the phone, but the telemarketer’s claim is so ridiculous my husband wants to hear more. He argues back.

Husband: “We have already paid in advance for a one-year subscription and we still have ten months left.”

Telemarketer: “Well, you won’t be receiving that money back.”

Somehow they end the call, and the telemarketer’s last words are that now, we won’t be getting our comic books OR money back.

My husband is furious about such blatant attempted fraud. He is also worried some lonely granny is going to fall for it, so he tries to contact the publisher and tell them one of their sales representatives has attempted fraud. They have absolutely zero contact info, and upon closer inspection, it is apparent that they have outsourced their sales and customer service to a different company. My husband tries and tries calling them, finally gets hold of someone, and explains the situation, the time it happened, the number they called from, etc.

The customer service person is very understanding.

Husband: “Depending on how this goes, I might be interested in reporting that representative to the police, so please keep me updated.”

Representative: “We will!”

It’s been two years and we’ve heard nothing.

We cancelled our subscription because it left such a bad taste in our mouths.