Not Your Only Loose Connection
Me: “Thank you for choosing [Company]. How can I help you today?”
Customer: “My internet’s not working.”
Me: “Okay, I can help–”
Customer: “It’s your f****** network!”
Me: “Okay, I can see your frustra–”
Customer: “[Company] is a piece of s***!”
Me: “Ma’am, we’re both people and I’d respect it if you treat me like one.”
Customer: *sigh* “Fix it.”
Me: “Your ethernet cord is unplugged.”
(The customer notices this and plugs in the ethernet cord.)
Customer: “Oh, I’m sorry.”
This story is part of the Customers With Wild Mood Swings roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?