Not What He Meant By, “Keep Me In The Loop”

My colleague is away on a business trip. He set an auto message to inform people emailing him that he would be away. However, not being very good with computers, he did not know you could change how often the auto message is sent out. Thus, it was set to the default, which was to send an auto-reply for EVERY email he received.

Previously, he had to purchase some items from [Brand]’s website for a client. This subscribed him to their mailing list. They sent him a mailer this morning, which is also automated.

And so, the fun started.

[Brand]’s Auto Mailer: “Sale on today!”

Colleague’s Auto Mailer: “Thanks for your email. I am away from 29 November to 10 December.”

[Brand]’s Auto Mailer: “Thank you for your enquiry. We have received your request: (ticket id: 54321). Our team will contact you shortly.”

Colleague’s Auto Mailer: “Thanks for your email. I am away from 29 November to 10 December.”

[Brand]’s Auto Mailer: “Thank you for your enquiry. We have received your request: (ticket id: 54322). Our team will contact you shortly.”

Colleague’s Auto Mailer: “Thanks for your email. I am away from 29 November to 10 December.”

[Brand]’s Auto Mailer: “Thank you for your enquiry. We have received your request: (ticket id: 54323). Our team will contact you shortly.”

Colleague’s Auto Mailer: “Thanks for your email. I am away from 29 November to 10 December.”

[Brand]’s Auto Mailer: “Thank you for your enquiry. We have received your request: (ticket id: 54324). Our team will contact you shortly.”

This went back and forth repeatedly, and they had sent eight support tickets by the time [Colleague] noticed and asked me for help. I about died laughing.