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Not Very Touched By Your Request

, , , , , | Right | August 8, 2019

(I work for a major shipping company. We offer packing services in addition to shipping. A customer comes in and the following occurs:)

Customer: “Can someone help me bring in what I need shipped? It’s heavy.”

Me: “Sure, I’ll grab it for you.”

(I’m expecting it to be a box, but when she opens her trunk all I see is a carpet of candy wrappers, empty soda containers, and assorted garbage. I’m so distracted by the sea of bright colors I don’t see what she needs me to carry right away. Then, I see two brackish, twisted, and rusted pieces of metal that I assume are car parts. They look absolutely disgusting. Already regretting every choice I ever made that lead me to this point, I grab one in each hand. They aren’t heavy at all, despite being metal; they are completely hollow. When I set them on the scale, they weigh less than 25 pounds combined and my hands are completely coated in black grime. I give her a blank stare.)

Customer: *in a completely cavalier, not sorry at all tone* “Sorry.”

(She just didn’t want to touch them. Why the f*** couldn’t whoever put them in her trunk for her wrap them in a garbage bag, at the very least?)

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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