Not Very Timeshare Aware

(I have just started my shift and the phone rings.)

Me: “[Hotel], this is [My Name]. How can I help you?”

(There is no answer right away, and I repeat my greeting.)

Caller: “Hello?”

Me: “Hello? Can you hear me?”

Caller: “Hello! How are you today?”

Me: “Fine.” *pause* “How are you?”

Caller: “I am fine!”

(He then says something about timeshare properties that I do not completely catch.)

Me: “…Okay.”

Caller: “Are you interested in a vacation home?”

Me: “We’re a hotel.”

Caller: “I’m sorry?”

Me: “This is a hotel. I think you called a wrong number.”

Caller: “Oh.”

(I hung up at that point and relayed the gist of the conversation to my manager, who laughed.)

Manager: “We’re already a vacation property!”