Not Very Good At Monitoring The Situation
(I work in an office with older equipment that fails on a regular basis. One morning my computer monitor dies. I inform the morning supervisor and wait for IT to come replace it. Later, the afternoon supervisor arrives.)
Afternoon Supervisor: “Why weren’t you taking calls earlier?”
Me: “My monitor was broken. IT just replaced it a few minutes ago.”
Afternoon Supervisor: “But you didn’t send me an email! Why didn’t you send me an email that your monitor wasn’t working?”
Me: “Because… I had no monitor?”
Coworker: *calls over in high voice* “BECAUSE… SHE… COULD… NOT… SEE… TO… TYPE!”
Question of the Week
Have you ever served a bad customer who got what they deserved?