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Not Very Closed Minded, Part 32

, , , , , | Right | May 3, 2019

(It’s ten minutes until our closing time at 6:00 pm. The phone rings.)

Me: “Thank you for calling [Store]. This is [My Name]; how may I help you?”

Customer: “What time do you close?”

Me: “We close at six o’ clock, in ten minutes.”

Customer: *very brightly* “Okay! I’m on my way now; I’m about twenty minutes out! Will you stay open an extra fifteen to twenty minutes for me?”

(Incredulous pause.)

Me: *trying my best to sound professional and not scoff at her* “I’m sorry, ma’am, but I can’t keep the store open past six. Our [Nearby City] location is open until eight, though.”

Customer: *deep, disapproving sigh* “Fine.” *click*

(I didn’t tell her that even if I could stay open, I wouldn’t. I was locked up and out of there at 6:05.)

Not Very Closed Minded, Part 31
Not Very Closed Minded, Part 30
Not Very Closed Minded, Part 29

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What is the most stupid reason a customer has asked to see your manager?

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