Not Very Charitable Expectations

(I work in a charity shop. A customer approaches me and simply says the name of a band that I’ve never heard of.)

Me: “Pardon?”

Customer: “Do you have any [Band] CDs?”

Me: “I don’t think so.”

Customer: “But it’s Wednesday.”

Me: *pause* “Yes, it is.”

Customer: “You said you were getting some more in on Wednesday.”

Me: “We do get new stock in on Wednesdays, but we’ve just finished sorting through this week’s delivery, and I definitely don’t remember seeing anything by them.”

(Again, I work in a charity shop. Our only stock is from donations and deliveries from other shops. I’d never seen him before, and I’ve no idea which of my colleagues told him about our Wednesday deliveries, but he seemed completely baffled by the fact that we don’t control what people choose to donate to us.)