Not Thinking Outside The Unboxed
(I pop into a grocery store on my way home from work to pick up some cat food. I find the pet food aisle and the shelves are almost completely bare. There are just a handful of cat food cans, none of the brand I usually feed my cat. I go up to the nearest employee, who is standing next to the registers talking to the cashier, for help.)
Me: “Hi, can you tell me where all of the cat food is? The brand I want isn’t on the shelf. Are you guys moving the pet food to a different area?”
Employee: *giggling* “Oh, that’s all in the back room!”
Me: “Okay, well, can you go back and get me [Brand] in the smaller bag?”
Employee: *giggles again* “No, it’s all boxed up. We won’t be un-boxing them until tomorrow afternoon. You’ll have to come back.”
(By now I’m really annoyed as I just had used the last of the cat food this morning and cannot return home without more.)
Me: “I can’t come back; I’m all out!”
Employee: “Well, we’re not un-boxing it until tomorrow. You’ll just have to wait.”
(The lady then turns back to the cashier.)
Employee: “Can you believe this lady? Jeesh!”
(There was a man with his little girl lining up behind me, so I didn’t say what I really wanted to say. I was so mad I just stormed out and went to another location where they not only had the brand I wanted, but it was on sale!)