Not Thinking Inside The Box
(This takes place when people still primarily use VCRs. A customer comes in, rents three tapes, and leaves. He comes back in the store, very upset.)
Customer: “You rented me the wrong size tapes!” *slams three video boxes onto the counter*
Me: “Sir, we only carry VHS tapes. Did you get a BetaMax?”
Customer: “I know what a VHS is! But, these don’t fit!”
Me: “Okay, let me check them.”
Customer: “Go ahead, try to put them in your machine!”
(I take the first box, open it, and begin to insert it into the front of the VCR.)
Customer: “Oh, you mean you have to take them out of the box first?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
