Not The Whale Of A Time They Were Expecting

Our museum hosts a special exhibit about whales.

Client: “We need a refund! Your whale exhibit was not at all what was advertised!”

Me: “Oh! I’m very sorry about that. Could you tell us please what the problem was so we can pass it to our management?”

Client: “It was supposed to be a whale exhibit and there are no whales!”

Me: “I’m sorry, I don’t understand. The exhibit is about whales, and we have a full-sized real whale skeleton mounted on display.”

Client: “NO! If you’re gonna call it a whale exhibit, we expected to see real whales! We came all the way from [Place] expecting to see one!”

So, after this happened several times, we realized that people were coming in somehow confused about the difference between a museum and SeaWorld, expecting to see a LIVE WHALE on the fourth floor of a historic building.