Not The Brightest Spark
(I work at a fairly popular oil change service center where we do much more than just oil changes. This conversation happens more often than it should.)
Me: “And your manufacturer recommends having your spark plugs replaced every 105,000 miles.”
Customer: “I don’t think my car has spark plugs.”
(I stare at the customer to see if she’s kidding:)
Me: “Do you put gas in your car?”
Customer: “Yes?”
Me: “Then it has spark plugs.”
Question of the Week
Have you ever served a bad customer who got what they deserved?