Not The Brightest Spark In The Firework Display
Me: “[My Name] speaking. How can I help you?”
Customer: “I want to come down and stay at your hotel. I want to stay when the Fourth of July fireworks go off. Do you know when that is?”
Me: “On the… Fourth of July?”
Customer: “But, that’s on a Tuesday. We want to come on the weekend.”
Me: “I’m sorry, the Fourth of July fireworks show always goes off on the Fourth of July.”
Customer: *sternly* “Well, I guess you just lost business, didn’t you?!” *click*
This story is part of our July 4th roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
