Not The Brightest Idea
Customer: “Can you turn this light off?” *points to the light hanging over the table*
Me: “I’m sorry, but all the lights are connected. I can take the bulb out, but I would need to get a towel because it’s hot.”
Customer: “Okay.”
(I return under a minute later with a towel to see the light off.)
Customer: “I took care of it.”
(After clearing the table, I saw that she’d broken the bulb and put the glass pieces in her salad.)
Question of the Week
Have you ever served a bad customer who got what they deserved?