Not Sure If They Need Less Medication Or More
Me: “Good evening, and thank you for calling [Big Name Pharmacy]. How can I help you?
Customer: “I need to identify a pill.”
Me: “Absolutely. Can you give me a description?”
Customer: “It’s a yellow, round pill with an ‘A’ on it. It’s pretty dirty, though.”
Me: “Oh, I really wouldn’t take any medication that appears damaged or contaminated.”
Customer: “No, it’s okay. I found it on the ground outside.”
Me: *professionalism waning* “Uh… what? You found it where?”
Customer: “I found it on the… the street just now, and I want to make sure it’s okay to take.”
Me: *professionalism out the window* “Do you usually eat random s*** off the street?!”
Customer: *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?