Not Sure How These NumSkulls Even Function
(Many years ago our store switched from clocking in on the registers to clocking in using a backroom computer. About two months after this change, we got a new cardboard template to put around the F keys on the keyboard. The template had a big arrow pointing to the NumLock key by the number pad, with a message in large letters: “If your employee ID numbers do not appear on the clock-in screen, press this button.”)
Me: *to the manager* “You’re kidding.”
Manager: “Nope. 23% of the calls to the help desk.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.