Not Speaking The Same Language
Customer Service | Right
| August 11, 2015
Caller: “It says select a language. What do I do?”
Me: “Select your language.”
Caller: “So if I go to another country, I can change it to their language?”
Me: “You could but you’re still going to be the one using the phone so you would probably still want to leave it on a language you speak.”
Caller: “Oh, okay.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
