Not Speaking The Same Language About The Same Language

(I only overhear a consultant’s advice to a customer, and not the customer’s responses.)

Consultant: “No, I am sorry we don’t have any Chinese translators.”

Entire Center: *stands up and stares at the consultant, bug eyed*

Consultant: “No, really. We don’t have any Chinese translators. We’ve got Cantonese and Mandarin translators, but that is probably not going to help…”