Not SOUND Asleep
(We are a small boutique and we are expected to greet every customer who comes into the store in a friendly manner, and ask if they are looking for anything specific since sometimes people need help looking for a gift or an item they recently saw. A lady comes with a sleeping newborn strapped to her front.)
Me: “Hi there! How are you?”
(The lady glares at me and gives a tiny wave. Confused, I give her a few minutes to walk around before approaching her.)
Me: *in a calm, normal volume* “Was there anything specific you were looking for today? A gift, maybe?”
Lady: *in a fierce whisper* “SHHHH!”
Me: *whispering* “I’m sorry. Let me know if you have any—”
Lady: *still whispering angrily* “I’m just trying to keep him asleep; that’s why I left the noisy street, so kindly keep your noise DOWN!”
(Offended and bemused, I go silently back to the register. Soon another customer enters. I approach them so I’m not shouting across the store.)
Me: “Hello! How are you today?”
Customer: “Great thanks!”
Lady: *charging up to us and almost shouting* “CAN YOU PLEASE JUST BE QUIET FOR ONCE?!”
(We both stare at her and the baby wakes up and soon starts screaming.)
Lady: “Well, thanks for THAT. Guess I’m all done shopping now!”
(She leaves in a huff.)
Customer: “Well. Isn’t she just the poster model for not having kids? Anyways, I’m looking for a serving bowl for my mother…”
Question of the Week
Have you ever served a bad customer who got what they deserved?