Not So Tender About The Chicken
(I work in the deli of a grocery store. An older man with a nasty scowl on his face quickly trudges up to me and abruptly stops. He doesn’t even look at what’s in my hot case before speaking.)
Customer: “So, what, you guys don’t make chicken tenders anymore?!”
Me: “Oh, no, we do have them. We moved them over to the wing bar.”
Customer: “What? I have to get ’em myself?!”
Me: “Yes, they’re self-serve, sir.”
(He picks up the tongs and looks utterly bewildered.)
Customer: “What? I can’t get just one anymore?! I have to get a pound?!”
Me: “Uh, no. You can get however much you want.”
(He roughly slaps one down into a plastic tray and then slams it down on top of the hot case without a top.)
Customer: “How much are they?”
Me: “Six dollars a pound.”
Customer: “What? You raised the price to six dollars a pound?!”
Me: “Actually, we lowered the price to six dollars a pound, sir.”
Customer: “Keep it. This is bulls***.”
(He smacked the tray with the chicken tender in it onto the floor and stomped away just as he’d stomped up.)
Question of the Week
Have you ever served a bad customer who got what they deserved?