Not So Sweet About The Wait Or The Weight

, , | Right | February 14, 2019

(I’m manning an area on my own when two customers around 17 to 20 years old approach my till with a bag of self-serve pick and mix, which we charge for by weight.)

Customer #1: “How much will this cost?”

Me: *weighing it* “Just over £5.”

Customer #1: “Oh… Would I be able to take some out? I only have £2.”

Me: “Sure.”

(I grab an extra pick and mix bag for what he doesn’t want so I can waste it off, but his friend scoffs.)

Customer #2: “Don’t be an idiot. She can take £2 for it.”

Me: “No, I can’t.”

Customer #2: “Yes, you can.”

Me: “No, I really can’t.”

Customer #2: “It’s only a few quid. It’s no big deal.”

Me: “If he doesn’t have the money for it, he can’t have it.”

([Customer #1] is thankfully ignoring his friend, has removed some sweets to the spare bag, and hands me the original to weigh again. It’s just under £3.50, and he gladly takes it back to take out some more sweets.)

Customer #2: “Oh, come on. You can let him have that. It’s barely anything.”

Me: “If he doesn’t have the money, he doesn’t get the sweets.”

Customer #2: “This is ridiculous! It’s barely anything! You can just let him have it!”

Me: “No, I really can’t.”

([Customer #1] hands me the bag again and this time it’s £2.12.)

Customer #2: “Finally!”

Me: “Just a couple more.” *taking a peek in the bag* “Maybe if you take out one of the [sweet]s. Those are a little heavy.”

Customer #2: “IT’S TWELVE FREAKING PENCE!”

Customer #1: “That I don’t have. Dude, chill.”

(This time when I weigh it, it’s between £1.90 and £2, and I start to put it into the till with [Customer #2] glaring at me intensely.)

Customer #2: *blurts out* “You’re really pretty.”

(I have been running this area on my own for two hours. I’m sweaty because it’s really hot, there’s a patch of water on my shirt from where I was cleaning something before they came up, and my hair has small flecks of popcorn in it. At best I am dishevelled; at worst I am a mess.)

Me: “I can’t give him a discount.”

Customer #2: “What?! Jeez! It’s a compliment!”

Me: “Sir, I know how I look. I can’t give your friend a discount.”

Customer #2: “WELL, YOUR SWEETS ARE OVERPRICED!” *stomps off*

Customer #1: *having paid* “Don’t mind him. He’s just mad because his mum confiscated his wallet after he got fired from his job. I only have £2 because I had to buy his ticket.”

(I wonder why he got fired.)

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