Not-So-Smart-Phone, Part 27

, | Right | April 2, 2016

(I’m a manager for a national clothing retailer outside of Boston and our store is running a promotion where customers can get coupons via text message.)

Me: “How can I help you?”

Customer: “Yes, how do I get a coupon?”

Me: “You send a text message to this number **** and we will send you the coupon back.”

Customer: “So, do I need a cell phone in order to receive text message coupons from you?”

(Skipping a beat to see if she is serious.)

Me: “Yes. Yes, you do need a cell phone to receive text messages.”

Customer: *looking confused* “Oh.” *she walks away*

 

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