Not So Smart-Money

(I’m a blackjack dealer, and get many players that are confused when a blackjack (ace and 10, jack, queen, or king) beats a hand with a total of 21.)

Player: “How did your hand beat mine? We both have 21.”

Me: “I have blackjack and you have 21. Blackjack is a winning hand.”

Player: “It’s like the casino just wants to make money.”