Not So Sharp
(It is 2010.)
Caller: “Hi, I asked you to pierce my daughter’s ears earlier, but apparently you won’t do it. I think that’s unacceptable!”
(Note: the caller sounds about 14.)
Me: “Okay, I’m sorry about that. If I can just confirm some details with you, I’ll note it down and you can send her back in. Can I get her name and date of birth?”
(The caller confirms the name, and the date of birth as the 10th April 1996.)
Me: “And can I confirm your date of birth please?”
Caller: “The 12th, of September 1996.”
Me: “…1996?”
Caller: *hangs up*
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Question of the Week
Have you ever served a bad customer who got what they deserved?