Not-so-righteous Indignation
(A customer claims they had found cockroaches in several pizzas we had delivered earlier. My manager tells me to go ahead and give them their money back.)
Me: “Here’s your money refunded in full, and again, we’re very sorry for this. It’s never happened before.”
Customer: “This is unacceptable! We’re never ordering from you again. You should feel ashamed!”
Me: “Again, we’re very sorry. If you could just give me the pizzas back, I’ll dispose of them for you.”
Customer: “Well… I don’t have them anymore.”
Me: “What did you do with them?”
Customer: *sheepishly* “I gave them to my kids.”
This story is part of our Yet More Dangerous Parents roundup!
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This story is part of our Grossest Customers Ever roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.