Not So Pretty In Pink
(A customer is trying on a black and white top by a well-known designer and it fits her very well. Her daughter is with her.)
Customer: “I just wish this wasn’t black and white. I want something brighter.”
Me: “Well, we do have a dress by the same designer which has the same silhouette in pink. I think it would look good with your complexion and hair color.”
Customer: “No, thanks. My daughter doesn’t think I look good in pink so I’m going to have to listen to her on this.”
(The customer’s five-year-old daughter solemnly nodded with approval.)
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.