Not So Open And Shut
(I’m sitting at my desk in my room, working on homework for college. I also work part-time, and keep my schedule stuck to a calendar board behind my door. My door doesn’t open all the way, thanks to a small stand I have near it.)
Mom: “Can I get your work schedule for next week? I want to know when you’ll be home.”
Me: “Sure, it’s on the calendar.”
Mom: “I wish I could take it with me so I could write it down.”
Me: “It’s written down on that slip of paper stuck next to it. You can take that with you.”
(My mom looks at the partially open door.)
Mom: “But I can’t reach it.”
Me: “Just close the door, then.”
Mom: “But I can’t reach it!”
(She opens the door wider, and makes a big show of not being able to reach it.)
Me: “Just close the door. Then, you can reach it.”
(She opens the door wider, then tries grabbing it again.)
Mom: “I can’t reach it!”
Me: “Just close the door. You can reach it.”
Mom: “But I can’t r—”
Me: “Just CLOSE the DOOR.”
(She looks dejected, and walks out of the room, slowly closing the door.)
Me: “You can close the door while you are inside the room! Then you can reach the paper.”
(She looks at me for a moment, then comes inside, closes the door, grabs the paper, then opens the door to walk out.)
Mom: “You know my brain doesn’t work like everybody else’s.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.