Not-So-Smart-Phone, Part 38
(We work for an office supply store which also sells technology items for phones. My coworker is helping an older woman who has questions about micro-SD cards for phones.)
Customer: “Excuse me. I need a micro-SD card for my phone; can you help me?”
Coworker: “Sure! What kind of phone do you have?”
Customer: *thinking long and hard about it* “Um… It’s one of the cheapest plans.”
Coworker: “Okay, but what kind of phone is it?”
Customer: *really straining to think about this one, then a light seems to go off* “Oh! It’s a cell phone!” *big grin on her face*
Coworker: *struggling not to laugh* “Er… Do you have the phone with you?”
Customer: *opens purse* “OH, MY GOD! WHERE’S MY PHONE?!” *leaves the store in a hurry*
Question of the Week
Have you ever served a bad customer who got what they deserved?
