Not Seeing The Window Of Opportunity Here

, , , , | Right | September 5, 2017

Me: “Hi, welcome to [Chain Restaurant], how can I help you tonight?”

Customer: *very muffled voice* “Huh? I can’t hear ya; speak up!”

(Some back and forth “excuse me?”s and “huh?”s happen, until I ask the customer to pull up to the window so I can take her order there. She somehow understands. The customer pulls up into the drive-thru window. I usually wait about one second for customers to roll their window down, but this woman just started talking.)

Customer: *still muffled* “Yeah, so, can I get a mrmmhmmrm.”

Me: “I’m sorry, ma’am, but I still can’t hear you.”

Customer: “Maybe this’ll help.”

(THEN she rolled her window down, and the order was taken and made properly with no other issues. I didn’t really suggest anything, because I thought her car window was broken.)

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