Not Remotely Intelligent, Part 4

(I am working remote control to reinstall and configure a laptop. The customer asks if I am going to install a printer.)

Me: “Ma’am, what kind of printer is it?”

Customer: “It’s a [Printer Model].”

Me: “Let me look in the driver folder. Ah yes, here it is. I will start up the install program.”

(The program is running, the drivers are being installed. The program now changes screen with the message, ‘PLEASE PLUG IN THE PRINTER AND POWER IT UP.’)

Me: “Please plug in the printer and turn it on.”

Customer: “Do you send the printer over remote control?”

Related:
Not Remotely Intelligent, Part 3
Not Remotely Intelligent, Part 2
Not Remotely Intelligent

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