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Not Really Knocking ‘Em Dead There, Friend

, , , | Working | July 16, 2020

I’m actually the idiot here. I am new to my job as a bank officer. This happens at a time when various welfare government pensions are being disbursed. However, some people know only that some pension has to be credited, but not which. As back employees, we have nothing to do other than tell them whether the same has been credited or not.

A customer comes up and asks me a question, pointing to the woman beside him.

Customer: “My wife’s pension was supposed to be credited to her account. Can you check it?” 

He gives me the account number. I see no credit, but I’m trying to be helpful.

Me: “There is no credit. If you tell me which pension, I may be able to tell you where to enquire about that.”

Customer: “We don’t know what it’s called.”

Me: “Is it any unemployment benefit?”

Customer: “No.”

Me: “Is it her widow pension?”

They stared at me, wide-eyed. I realized with horror what I had just said. I profusely apologized and quickly directed them to the nearest government office.

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