Not Quite Wedded To The Details

(I work in a bridal shop where in order to do pretty much anything we need the brides information, and the wedding date. A girl comes in with her dad to be measured for a dress and tells me the bride called our store.)

Me: “Do you happen to know if anyone else ordered the dress yet?”

Dad: “I’m not sure.”

Me: “Okay, when is the wedding? I can look up the paperwork and find out.”

Dad: “…” *blank stare*

Me: “Okay… What’s the bride’s name, then?”

Dad: “I don’t know…”

(I understand the dad not knowing, but the daughter was at least 14. How do you be in a wedding and not know anything about it?)