Not Quite Shuffled Off This Mortal Coil
CONTENT WARNING: Death
Customer: “My mother is dying at [Hospital]. She is prearranged through you.”
Me: “I see her file right here, sir.”
(I talk about our funeral home’s services.)
Customer: “Now, could you go ahead and run her obituary tomorrow?”
Me: *confused* “I thought she hadn’t passed away yet.”
Customer: “She hasn’t, but I would like to go ahead and run the obituary.”
Me: “Sir, I’m afraid we can’t do that. We need to wait until she actually dies.”
Customer: *unhappy* “Well, if you say so.”
(The woman did not die for another eight days.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
