Not Quite Seasoned With The Omelet Station
(I work for a hotel with a complimentary breakfast that includes a made-to-order omelet station. I am making the omelets in plain sight of the customers, with all of my ingredients on display. A customer walks up and ignores a sign with ingredients listed and bowls on display, full of veggies.)
Customer: “I want an omelet with all the vegetables.”
Me: “Okay, all of the vegetables including the ja—”
Customer: *cuts me off* “YES! All of them.”
Me: “Okay, because we have—”
Customer: *walks off*
(I make an omelet with all of the vegetables, and call it out when it’s done. She comes and picks it up and walks off with out a word. About two minutes later, she comes back. Her face is red, and there are tears running down her face.)
Customer: “I didn’t realize you had jalapeños!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.