Not Quite Catching On
(This was back when the movie “Catch Me If You Can” came out. The movie poster has two large blue arrows pointing in different directions. A man buys a ticket and goes down the hallway to the theater. We see him again, walking the other way and looking angry. Finally, he comes up to the counter.)
Me: “May I help you, sir?”
Customer: “Yes, where are you showing this movie?” *waves the ticket in my face*
Me: “Just down that hallway, sir… The second door.”
Customer: “Don’t give me that! I followed the arrows on the poster, and they led me to the bathroom and then a closet!”
This story is part of our lost customer roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
