Not Quite A Family Business
(The shop I work in gives their staff a 15% discount using a discount card. Staff are allowed to lend that card to family members. On this particular day, I have left my name-tag at home.)
Me: “That will be $79.00, sir.”
Customer: “Oh, I get a discount. I just haven’t got the card at the moment.”
Me: “Okay, who do you know that works here?”
Customer: “Miss [My Name].”
Me: “How do you know her?”
Customer: “She’s my daughter!”
Me: “Dad, last time I saw you, you had a beard and glasses!”
Customer: “Excuse me?”
Me: “Sir, I’m Miss [My Name].”
Customer: “Oh, haha, very funny. You’ve had your fun. Now give me my discount.”
Me: “I’m afraid I can’t.”
Customer: “You lying b****! You’re not Miss [My Name]! I can’t believe my own daughter won’t give me a discount!”
(The customer leaves in a huff. The next customer is an older woman and is laughing.)
Next Customer: “So, can I be your grandmother?”
This story is part of our Customers Caught Lying roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
